Expert system integrators are similar to experts in other domains in that they 1) notice more things than novices; 2) have a rich store of well-organized domain knowledge; 3) do not necessarily have greater mental ability, cognitive capacity (e.g., memory) or reasoning ability; their skills appear to be context/job dependent; 4) exhibit greater automaticity in problem-solving. These experts appeared to see features or patterns in design problems that helped them to know how to begin solving them. Expert system integrators appear to be different from experts in other domains that have been studied in that 1) they work collaboratively and actively leverage the knowledge of vendors and their co-workers; 2) there is no single correct answer to a design problem. The main criterion for a satisfactory design solution is that both client and the system integrator are satisfied with the proposal. In the process of coming up with a design, the system integrator may persuade the client to accept a different kind of solution; 3) the final product for application engineers—a proposal—is a good-sized product consisting of drawings, and a line-by-line, station-by-station breakdown of equipment and costs. In contrast, the outputs of expert performance in other studies of expertise tend to be relatively narrow in scope—e.g., a medical diagnosis, a chess move, or a solution to a textbook physics problem.
Hsieh, S. “Problem-Solving Environment for Line Balancing Automated Manufacturing Systems,” Computer Applications in Engineering Education, 17(1), March 2009, pp. 52-60.
Hsieh, S., “Robotic Workcell Design Toolkit for Automated System Integration Education,” International Journal of Engineering Education, 23(2), March 2007, pp. 394-402.
Hsieh, S. “Understanding Automated System Design Problem-Solving: Current Progress and Implications for Instruction,” under review for 2009 ASEE Annual Conference, June 14-17, 2009, Austin, TX.
Hsieh, S. “Analysis of Verbal Data from Automated System Design Problem-Solving,” 2008 ASEE Annual Conference, June 22-25, 2008, Pittsburgh, PA.
Hsieh, S., “Conceptual Design Environment for Automated Assembly Line – Framework, “2007 ASEE Annual Conference, June 25-28, 2007, Honolulu, HI.
Hsieh, S. and *Kim, H. “Automated Robotic Workcell Design Toolkit – Preliminary Evaluation,” 2006 ASEE Annual Conference, Chicago, IL, June 18-21, 2006.
Hsieh, S. and *Kim, H. "Web-Based Problem-Solving Environment for Line Balancing Automated Manufacturing Systems," Proceedings of 2005 ASEE Annual Conference, June 12-15, 2005, Portland, OR. (Winner of ASEE Annual Conference Best Paper Award, PIC I).
Hsieh, S. "Automated Manufacturing System Integration Education: Current Status and Future Directions," Proceedings of 2005 ASEE Annual Conference, June 12-15, 2005, Portland, OR.
Some materials already available at http://etidweb.tamu.edu/hsieh/asi.html